We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
everything in order :) good product !
Good quality. Everything that was described in the article arrived.
Everything perfect and super fast
Same as described. Very good quality
thanks the shipment took one month to arrive, it arrive ok
If I get on time, very good, good quality, and bring all the nesesary implements I love
Ordered on June 04 and received on June 17 in France I am very satisfied against the tripod is very fragile but hey I am very happy with the speed to which I received my order, it comes with the tripod, The supports and a bluetooth button that does not have a battery so it will buy. There are several shades of lights and we can lower the intensity or increase it. I recommend I am very happy it's a 5 star for this store
I received it in good shape. Works perfectly
Super mega fast delivery! From order to receiving, only 2 days!!
Very long delivery but covid19 cause
The item was sent 32 days after placing the order, all in stock (tripod, phone mount, lamp changing balance light). The store recommend. (The order was not made at his address, the notification of the arrival of the goods was at the place of delivery). With the producer did not rewrite, because. There was no problem. The service is satisfied. Thank you the producer).
It is beautiful. And quite bright. Not in a professional way but does the job for vlogging and amateur photography. The stand is really tall!!!
Great quality product, arrived super fast.
The tripod is excellent, everything works. The sending of the parcel coincided with the coronurus and probably because of this, the delivery lasted 3 months. I'm already desperate to get it
Store product follow description. Very good!
Very fast! The item corresponds to the description! Thank you store
Good use all over the world. Height adjustment is from Okey
thank you. Were very happy