We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not orig but the quality is good
I am very satisfied with this case. Really nice build quallity and nice grip after putting the case on my phone (S10E).
Super, like original!
Perfect, it's from a very good calida feels good to touch and fits perfect with the phone I arrive in less from one month to Spain and well packaged highly recommended
Great quality product, exceeded my expectations
Very quickly, only 15 days from the order to receive the goods. Satisfied, I will recommend this store to my friends.
It's okay. It went perfectly.
The item is cool. the delivery is fast, if you have the item is not tracked, nothing wrong, we have the mail tracking number changed, so almost broke with the store. Seller responsible
Excellent goods, store handsome, well done all right!... thank you.
S10e fit very well fit snow. Like. Alcantara fit seemed
A+ product as described by the store.
The cover looks great. I had a little problem, but the store responded promptly and it has been fixed.
The case is good, but very brand. Sending fast.
Not original naturally, but the quality of materials one by one (I had origh from S9) generally satisfied (long shipment we all know why)
Very similar to the real one
Did not find it among the original, but sits well. Nice cover.
Very good quality, packed as original. And even the instruction is. I sat down like a glove. Camera frame and winged metal buttons
Very well made
Great case for my phone Thanks
Cool store and quickly sent it in 2 weeks and the case just class thanks to the seller I recommend
The case is great. It is clear that it is not original, but the quality is very good. The phone sits very tight as it should be. Let's see how it works. Everyone likes it.