We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
me encantoooo y fue la primera compra que me llego en 1 semana y media, el vender un genio, estoy muy feliz gracias
Muito boa qualidade. Ótima para fazer vídeos. Melhor do que eu esperava.
Chegou muito rápido, bem embalado, funcionando. Adorei
It arrived sooner than expected and meets the expectations of its quality. Recommended.
He arrived in short time and in good condition
The goods came very quickly. The whole thing. The only pulse scratched, and it was a pity for him to have a battery.
Everything came whole. Everything works. Because of the incorrectly specified number on the parcel, wandered more than necessary. The goods are satisfied.
Excellent and fast delivery and excellent packaging and perfect thanks
Wonderful!! Arrived super fast! Great quality!!
The lamp is good, the daughter is very pleased. The parcel came to Volgograd for a week, the courier delivered it to the house. Everything has come whole, well packed in the package is pupyrny, the lamp works in three modes, you can adjust the brightness for yourself, you did not communicate with the store. I advise this store.
Tripod is good, selfie stick from it too, the lamp is weak
Eventually got these :) thanks
recomendo chegou rápido bem embalado e funcionando
Cumple con la descripción, lo único que podría decir es que se ve un poco frágil pero cumple con la función