We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Item arrived in perfect condition as advertised, and very satisfied with the final product!
Exactly as expected. Came well packed
Keycaps are great value for the price, very good quality and fitted my OUTEMU Mechanical Switches (Cherry MX equivalent) perfectly. Will definitely grab another set soon
Their money is obviously worth it. They reached Ukraine in a month, but most likely if it were not coronavirus would be faster. To the touch are rough. On HyperX alloy FPS pro sat normally.
The keycaps are quite good. Was searching for a backlit keycaps within affordable price range for my TKL spre keyboard, and found this one. Got some issue with my package (missing "8" and "." numeric keycaps), store offered to refund some amount but I think it's not needed, since basically I'm not going to use it anyway. Thanks!
Good stuff, I would say oem profile, but lower. Looks nice, feels nice, no warping, color as expected, has a nice smooth sandy texture. A bit wider and lower, which was exacly what I was looking for.
Reached in 20 days, quality for its price worthy
Up to Taraz (Kazakhstan) the parcel was a month! The goods are excellent! On the keyboard RedSquare came perfectly! The package in which the parcel was packed was opened and sealed with tape! I think the fault of the post office is offensive! To the store Thank you, sent immediately! Recommend! I will order more!
Excellent keycaps, fast store. I recommend.
Excellent keycaps, fast store. I recommend.
really great set
Everything is OK. Sound of click changed after keycaps were changed, that was a bit unexpected
For 5 hundred chic
Cheap and good cherry profile keycaps! Replaced the caps on my Keychron K2. Much thicker than the original caps. Also sounds more solid when I type. Legends are bigger but not as crisp. Only problem is that the Home cap sticks out (as someone else also pointed out) and the Del cap is recessed. Would also be nice to have 1u modifier caps and preferably for Mac haha. But still recommended. Fast shipping to SG, received in 6 days
Exelent texture good quality