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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 24x7deal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://24x7deal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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All Super all recommend
Norms glass! The store is so expensive.
Ordered 2 PCs at once. Not glued yet
Super
All is well!
The glass is normal, the camera 20 light did not fit, it had to be cut.
Thank you! Received a package packed in foam. Very good!
On my model, it came fast. Included are napkins, very convenient
Good item. long delivery.
The protective glass is slightly less than the screen liquid included completely removes, unglued areas. The protection on the camera was a little more necessary, but it is a film, so it can be trimmed and glued. In general, the order is satisfied, everything came well packed and whole. Seller recommend.
On honor 20s did not fit (upset
The order came just not on my phone unfortunately
Got not what you need, the store can not read. Asked for glass on honor 20 s, sent to honor 20 pro came quickly not what you need
Came 1.5 months before Smolensk, not clear glue that-whether some other lies.
Order in the Dude went a month, the glass looks normal, as I will put, if something is wrong, I will.
Not completely arrived the goods. The napkin and the tool for the screen came. The glass itself shouldn't have had two boxes to come. Ordered in early January came the order in early February somewhere. The second box never waited in early April opened a dispute. The money was returned immediately. The store is sociable and proposes a solution to the problem. There's no prayer to him, Vienna mail.
Good glass, fit perfectly
Corresponds to the description
Good glass
The glass came up, only around the edges. Filled with oil, which is not visible in the kit and lenses
Thank you very much all super good luck
super
+
The glass came without damage.
In excellent durable packaging. Everything is perfectly delivered