We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|*Estimated Shipping Time
|10-30 Business days
|10-30 Business days
|Australia, New Zealand
|10-30 Business days
|Central & South America
|15-30 Business days
|10-20 Business days
|15-45 Business days
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Well packed, thanks store
Very high quality product! 0,5mm polished stainless steel body, stainless steel air sheet, two 24W induction motor fans each with metal blades. Control panel with touch buttons. Large heat-resistant glass in the door, rubber feet, comfortable handle to carry. Works very quietly, the wind is uniform. Compared to a cheap round dryer like Mercedes and Zaz. Convenient backlight, halogen bulb G9 220V. The parcel was traveling for 40 days. The store is excellent, sociable. The only wish, the packaging needs to be finalized. She's weak. Foam protects only corners, and it would be necessary for the entire body and especially glass. It's just a miracle that the dehydrator drove all over.
Excellent Dryer. as described
The delivery is fast. The quality is good. I tried it right away, I could not stand it, I dried carrots, tomatoes and cucumbers by the nose. A book with recipes in English, but with pictures and everything is clear, even for those who do not know English.
Fast delivery. Box was little impacted, fortunately the dryer have no marks or scratches. Looking very nice, highly quality. No sharp edges. Even come with a screwdriver for the door handle. The trays are fit well , small upstand for keep the product. No sharp edge. Plug come with universal converter. Plugged, everything seems working. Didn’t try with food yet.
Lovely device! The father-in-law is very pleased, dries the Persimmon crop all day without turning off. Recommend!
Since the delivery of the expensive courier service arrived in Poland in 3 days. All available + keychain as a compliment from the firm. Connected to the socket works but nothing was prepared until the summer.
Dried fruit dryer is excellent. the store is responsive!
Externally and internally executed qualitatively. Tried a couple 3 times in work-apples. Dries norms. But you need to turn the pottons. Since the drying is not evenly (the back is stronger). Gives out its degrees clearly, checked with an electric thermometer. I recommend it. I'll publish another review later. This autumn for drying will be a serious test.
The parcel reached in 10 days. Dryer Super!!! Good capacity, comfortable display, recipe book, 12 pallets, stylish design. I made the right choice!!! I advise the product and the store!