We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All received. Overall, only the box is slightly wrinkled. After a partial inspection, it looks like everything is normal.
Good things are assembled very well, there is no recoil, and all the details have been significantly adjusted. HDMI displays pictures of the iPad 11 pro according to the side ratio of the tablet. Can be used with my tablet. Thank you!
Try to use it perfectly with the latest Mac 16 immediately. Connected to the display via HDMI is flawless, without color / aspect ratio distortion.
Just a mega cool thing, the delivery was fast, exactly on time. Everything is done neatly and quality.
Great product, great quality and works perfectly.
Okay, now I will be able to connect other devices on my computer, thanks!
um pouco a demora a chegar mas chegou na perfeição
Very good quality product and works perfectly with my galaxy s10 in DEX mode, delay in delivery for reasons of the pandemic but the attention of the very kind and respectful store is appreciated
Well it will be!
Product came very well packed in a nice box and well protected. The first could not fully test it, but has a good finish. Tested the HDMI on my phone and work, soon Testo all ports.