We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Packed works well
The goods came quickly, tracked all the way. Charging is not fast, keeps the phone not very strong, but the phone does not fall. The purchase is in principle satisfied. The store asked to put the second plate, refused.
Amazingly fast delivery. Excellent product
Excellent quality, everything is done very solid. Works.
although loading is slow, the product is very good
Nice product, works perfectly.
Charging is good, but the answer that is attached to the phone at all as not from this kit. I had to complete with a separate metal ring. But it works a week without comments.
It reached Moscow in two weeks. Packed "as always", but inside everything. We 've been using it for a month and a half, very happy. The holder is done nicely, like all things baseus. In itself it is very healthy, more than usual magnetic holders twice! But this is also a charger plus because of the large area of connection-T phone holds well, even in the silicone case. He's not trying to slip. Charging-norms on Huwai p30pro and sgs6edge. A huge minus-in the package only one big plate for stickers on the phone! It is generally uncomfortable and wrong! I need at least 2, and better 3. I had to order separately, but they already have a delivery period of 2-3 months.