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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 24x7deal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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I packed my nose with good shipping, and I packed it to put a campy chair in, but I could have room, and the smell of a wooden board on top is slightly but I like it.
Thank you so fast delivery. The product is better than I thought. I need to buy more things ^ ^
I like it very much. I'm going to buy it again.
Shipping, packing, price are all satisfied. Good item ^ ^
Very nice. Excellent quality. The piece above the wood of his love benefits even Storage
I ordered two 56L boxes. I should've ordered more since it is great storage boxes. The box is sturdy, light and looks great!
You look a little weak.
The order was later than this, I arrived first, and I was slightly worried about the delivery, but it came the next day. The cover is smooth and good with a chamfer on the edge. I am satisfied.
Fast shipping thin, but I think I bought well at the price. I like it.
It's cheap and very nice, the plastic is a little thin and looks weak, but it's sturdy when you press it from the top. It would be nice to make it more sturdy than you think, and you can finish with this one box when you go camping.
Well received. The plywood processing was very good. The practical, the price of satisfaction! Thank you.
It seems to be the size you need for a minimalist camper I don't think I can put a load on it. It needs to be a bigger size. Please refer to each tissue size
It's neat. Even if you look a little weak
Shvidka delivery, quality of norms. For less malii, I will be married for 56 years, let me tell you how to sell... Recommend
Wow ^ ^ The product came really fast ^ ^ Price Goods Shipping is Really Satisfaction This is the price! The packaging just came to the box and nothing more ^ ^; I'm going to repurchase next time I'll write you well.
It is well packed and arrived. Small size order is likely to be available as a box in a suitable size
Packaging: Outer packing rice bags, quick packing: product paper boxes Shipping: 5 days to be delivered on Children's Day weekend and delivered on 8 days. Product: A little more than the domestic lowest price. Products look the same. It is a 5-day delivery, so if you are not in a short order, you can save even a few pennens by using Ali.
Good box, very compact closed, I should have taken the 56L but the 28 is quite good.
The color also goes well into the trunk. It's great for chairs or tables when you're in a big way.
It's good. The lid is MDF It seemed to be better if it was dark