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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 24x7deal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://24x7deal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
21 reviews
100% of buyers enjoyed this product!
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It's cool, it works! There's no sensor, you mean. On the left is the button by pressing which you slide your paws. The phone presses the button and the paws are lowered. Everything brilliant is simple. But I'm tired of waiting. There is an opinion that the store sent the order only 2 weeks after payment.
Very good product! Strong aluminum. Really stable in the air vent!
It's work!
Excellent thanks
Very good quality. I’m really happy.
In general, everything liked, ordered another same. Short claw clamping, not all the deflectors will suit, it should be taken into account, but the store does not write its dimensions in the description. Easily rotates 360 degrees.
Excellent device if you need just a good holder without wireless charging.
The packing is whole, all without damage. Looks good. I put 5 for a fairly fast delivery and an accurate product description. In the work has not yet tried, when I install in the car I will share final impressions and complement my feedback.
Cool thing. Shipping fast.
Nice, solid workmanship :) See How to will check in daily use.
Good quality and fast shipping
качество самого устройства просто супер.
Excellent! I'll ride it in the car and see how it fits. At least the mechanism works well. No need for cables. Very good materials
Good quality, safe when holding the phone.
Cool holder, small and convenient, thank you very much!
Luxus !
Works flawlessly
Nice hold. Looks decent. Holds tight. Recommend.
Cool thing. BlackBerry holds perfectly, but it's a heavy pain. Quality that is necessary, delivery of a month to the Urals.
I love it, hold the phone perfectly, it stays firm and adapts to any measure automatically. The buttons work very accurately. It is also finished with metal which gives it a high quality look. The shipment very fast. I recommend it!
Gorgeous! Everything is Furry!