We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good, quality cover. As a gift put a stylus and a protective glass. When the cover is closed, the Kindle falls asleep, when opened, it wakes up. Sent after 3 days, 9 more days on the way, arrived in the new mail department, the track is full.
Great, good quality and perfect for the new basic Kindle with light.
All good
Nice color and the quality of a normal cover. Plus a protective plastic and a pen came. It took time to arrive but we were in a global pandemic situation. Fits perfectly with the kindle basic 2019.
Very satisfied with the cover, beautiful and fit perfectly on my Kindle. It possesses the System/off… And came with gifts, pen and film. Not used the film still. The only problem was the delay, long to arrive in the country, and a good time to get to me.
good quality.
Perfect, very cool
very good
Perfect, quality excellent, more beautiful in person, and came with the film and pen gifts. Not taxed and arrived in a month, indicate very.
Loved the product and arrived early, thank you.
Tökéletesen illeszkedik a Kindle Touch 2019 olvasóhoz, semmi hibája. Kaptam hozzá egy tollat, illetve törlőkendőt. To szállítás 2 hónap volt Magyarországra.
Cover exactly like the picture, very beautiful, came with the film and the gift pen, also arrived perfect. Super indicate. Wonderful product.
All right, as described.
It's perfect.
Very good
Товар, к сожалению не получил. Деньги вернули без лишних проволочек.
Better than amazon's.
snug fit for my all new kindle 2019 (KT4), was a bit dissapointed that it doesn't have kindle logo on it anywhere, but the color makes up for it. love the contrast orange with black. Auto on/off is supported. My complain is that the magnet could've been stronger, so I could hear clap sound when closing.
Perfect. You do your job.
Llego rápido en dos semanas. La funda de muy buena calidad y protege bien. El vendedor regala un puntero táctil y un protector de pantalla.
The product arrived well packaged and without any damage and as a gift a film and a pen
Great quality cover, True description. Recommend very fit right!!!
It meets my expectations, fits perfectly with pressure on the device and protects it.
Good quality, fits well
Perfect and consistent. With small gifts as a bonus. Thank you very much