We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality product, came a "pen" to use and a film, leather cover, very good! Recommend
Great product, fit perfectly on my Kindle. IS very comfortable to wear, is really beautiful and protects against impacts.
Exalent product!!!
Beautiful and excellent quality, and still came along a film and a pen for Kindle Paperwhite. Thank you very much!
Looks good, it is made of a nice material.
Product as expected. Very good.
I really like it very much!!! very good quality, fits perfect. Thank you!
Very beautiful case
The quality is good but it doesn't fit Kindle 2019 (Model J9G29R). It will be good if store write this info in product description.
Good product but reception a little long, slow maybe due to covid 19...
Mega fast shipping. Same case neatly made.
Great case, perfectly fit the Kindle.
Like the cover, my Kindle's Paperwhite proof d'água 2019 and fit perfectly. When open the cover unlocks the screen, and magnetic closure. The unique plastic parts are fitting, came toast film not know if will use, because some people report that hinders, besides that with cover, is not very necessary, also came a crayon. Asked 03 Jan and arrived yesterday 03 March, the delay is just mails Brasil.
Perfect cover and with excellent handwork
Very satisfied +++ thank you
It looks really nice + screen protector is nice gift. Just it is pity that there is no magnet to hold cover in open state. You have to hold the tablet with thumb if you are using one hand.
Fits perfectly on my kindle. I am very happy with it.
Good quality
Very nice feel to the case, perfect fit and super fast shipping to Toronto
ok nice
In addition to the case, the store put in the parcel a protective film for the book and a cloth for wiping. Thank you!
I love it! Thanks :D
Excellent case. Great quality
Many pieces are satisfied
A quality product. I strongly recommend.