We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Took a while but I am pleased with my purchase regardless.
I'm very happy with my order! The quality is amazing for the low price. It arrived very fast (about 2 weeks). I recommend.
Case matched pictures and description
It’s super cute !!
It all came through, the case is cool) came in about a month
Great very cute
Unfortunately, I waited a long time to receive this item and has to open a dispute. It finally just arrived Item looks as described but provides does 0 protection as I knew already. It’s good only for style!
Product very long to arrive because of the coronavirus I think but it happened well. Seller at the top I put wrong Hull and he changed me without worries. The hull is as in the picture is not too thin perfect
Very fast delivery and very low price for such good quality
Love it- quality is so good and looks better than the picture!
Really cute and just like the pictures
Received in just one month, or rain. Think too with detailing. Butterfly leg up to show some features from its softness. And the butterfly wings at the end color even the bristle black color or brown,, butterfly design is also play separately and etc.. One yuan meters away from look comeliness
He's very cool! This is my free, although I paid for the delivery (apparently the store did not want to give away)))) but I'm very happy! It is very thick! And this is a clear plus! The sides are high! Above the glass, which is also a huge plus! Also, the sides around the camera are high. In short, I am very pleased and will order from this seller!
Very nice and cute
Steamed for pleasure picture intact and graphic crisp