We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality product, quick delivery
Good for big hands. Very comfortable.
Solved my problem of pain in Guyon's canal
Pripratimo reikalas, bet pradžioje buvo sunku
The description exactly corresponds to the product, went quickly, the package is not damaged. In the work has not yet checked, as there is no possibility.
Very high quality mouse, thank you to the store! Delivery from Russia 5 days to the door by courier. Everything is super!!
Fast delivered. Tested and seems to be very good!
Great mouse, fast shipping from Spain.
Quite comfortable mouse. Bought wireless for laptop in addition to wired for stationary PC. Small USB-module, autosleep mode for battery conservation. Totally recommend it
In general, I like everything, but I would not say that it is much more convenient, used a month, but the hand was not completely used to it. The order came very quickly, in my opinion straight the next day! Moscow
The store's attitude is very good. I want to continue using it in the future.
Me gustó mucho. El material tiene una excelente calidad. cómo dice es ergonómico, ayuda en gran medida a corregir la postura u disminuir las molestias generada con los mouse convencionales.Sin duda altamente recomendable. ME LLEGO EN TAN SOLO 3 SEMANAS A MEXICO. Gracias por el producto a muy buen precio
Muito rápido e mercadoria chegou em bom estado
Really need to get used to it. It is a good product. feels like it heavy duty moving the mouse around. Sometimes I'm missing one pixel to click on a button but I guess it is a stage of learning and practicing. The buttons are clickable with out any doubt. The extra piece to lay the wrist on feels good. The pinky stays above the table, so it doesn't get numbed. A drawback is when I accidentally click on the mouse by moving my hand from the keyboard towards the mouse, since it is a tall mouse. Basically, there's no comparison to tilted mouse or regular mouse. This is totally different thing. I'm sure I'll get used to it. I feel like I got a bit used to it only after one day of use. I'll know better after a month or two of use.
The courier brought the mouse on the second day. It's fantastic.
It came. Pretty fast. It worked. Works. Thank you.
good as description,but shipped to Thailand so slowly. Covid19 situation.
Everything is fine, the mouse is big even though my hands not small at all, you need to move your whole arm to use it, also very difficult to control and use it, need a lot of practice to fully used to it.
The mouse exactly corresponds to the description. It works great. Vertical mice use 7 years old Delux m618 still work perfectly. Things have happened-they 've been knocked, beaten. Mice are reliable and repairable. Inside are usually done neatly, everything on the connectors. Recommend it.