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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 24x7deal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://24x7deal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
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bien
I could not receive the device for logistical problems, however the store's attention and refund was good.
Thank you to the store. Goods received. Packed well. I'll check the work. I'll write it after.
Great store. They beat a record of the fastest delivery. Highly recommended <3
Great store. The mouse is for all hands. Only very small ones may find it big. Just one day to get comfortable with it. It takes away some stress off your hand. Highly recommend it.
Great product, very comfortable. Very fast shipping
Mouse quality. Delivery to the door in St. Petersburg in 3-4 days. In use, you need to get used to it.
Exact DESCRIPTION. Quick grip. Perfect
First test today. Great! No problem of cursor detection. Perfect on w10.
good thank you
Corresponds to the description. Delivery three days before the declared. When working, the hand is convenient
The order came quickly, the description corresponds completely, in good packaging.
My wrist is very comfortable after using it. It's a great product if it's durable. I hope the button doesn't break down and can be used for a long time.
Arrived in 20 days. Equipment very good and easy to used.
ok
всё отлично я доволен спасибо
Incredibly fast shipping! The item arrived inside a card box and well wrapped with bubble paper. It's as described by the store. The plastic feels like good quality. Yes, it's difficult to get use to this mouse when you 've spent your whole life with the traditional, but my wrist is really grateful. I'm happy with the purchase. Thanks! Super fast shipping! The product came in a cardboard box and wrapped in bubble bag. It is as described by the seller. The plastic feels good quality. Yeah, it's not easy to get used to this one after you have your whole life using the traditional one, but my doll thanks you! I'm happy with the purchase. Thank you!
Mouse Super, at first it was unusual, but used in the course
ok
The mouse is great. I met her when DNS was selling her under the same name. With long work, the hand does not get tired. The first time I got used to it for 2 weeks. Then with the usual mouse was no longer convenient.
Great quality and price for a great product. It does feel way better than a conventional mouse. It arrived on time to Mty, Mx and I highly recommend it.
привык быстро
The mouse arrived in 3 weeks in the CFO. Packed in a branded cardboard box, and in it also in "pupyrku". There is a brief instruction in English. To work, you will need 2 AAA batteries (purchase in advance). In the kit there is a detachable wrist stand. USB "nano resyver" installed on 10 win almost imperceptibly. Externally, the mouse looks quality. The combination of dark gray plastic with a rubberized corrugated surface under the palm and wrist look impressive. In my hand, the mouse fits comfortably enough, but it takes some addictive. Movements are more forearm now. And in about thirty seconds, the manipulator falls asleep. To wake you need to move a couple of times. Keys are sensitive, click medium-soft and quite quiet. There is a step-by-step DPI switching and additional buttons under the thumb. In general, I am happy with the purchase. The store praise for the speed of sending, the quality of the product, packaging (although slightly pomped on delivery). Thank you!