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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 24x7deal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Seemingly weak, but as explained, the egg-making is well done.
Do not measure before, it is too large, the eggs lie and do not stand, so, it occupies half the shelf of the refrigerator, besides the more I bought wrong, with 3 drawers, two were enough
It seems to be quite a size. I'm here without a broken place. It's good because there are 30 copies left in one compartment.
Takes up quite a lot of space in the refrigerator. But it's good.
It is easy to store eggs, and the size of the second stage is suitable even when stored in the refrigerator rather than the third stage. You can keep 30 pieces of Wangran as well. It is really convenient to use.
A big seller, for the exact OPIS that shvidke vidplenya. Everything is super, and Ukraine is more permanent!
It's a real big deal. It is rather large in size, but uncompared in utility. The delivery was real fast Much better than conventional egg storage I strongly recommend
Okay. Wash it once and put the egg on the fridge logo⬆️⬆️ The shipment came quickly for you ^ ^
No manual, but easy to assemble. I'm going for a judge of an egg today
The product is good, but the cover has been broken
The product is good, but I've ordered 3 layers and the seller sent me 2 layers box
Wonderful item, very useful and everything is in accordance with the description.
I like it very much.
Product as described, is neat and ordered in the refrigerator
22. The order arrived 26 days. It fits perfectly in the fridge, so it's pleasant. Two eggs can be crossed in.
Egg tray is convenient. I was worried about the damage, but I received the product without problems. It could be convenient for each arches to cook eggs.
I arrived quickly, but there were two things, not three.
It's sturdy and good. It's good to keep your eggs in order. One compartment is going to use a large onion ~
There were many people who said that it was damaged in the late stage, and fortunate that it arrived safely without any damage. It's much more convenient than what I used to use. It's also good for you to roll down and write one by one. I just want the plastic to be rather weak. The front of the gel top lid is weak, so I'm anxious to put something on it. I like the product so much.
The product was delivered according to the described by the seller