We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I received the power bank well. The shipping and delivery was average. It is a very good quality power bank. It arrived fully charged. I didn't try to charge my phone more than one cycle but it charged my Samsung Note 8 well and fast. And it had still some juice around 65 percent. It is a nice and a compact device. It is a bit thicker than I expected but it fits and well carrying even in the pocket. My tester shows it is about 9000 mah. It is made of great quality. Charging itself with micro USB. You can charge two phones at the same time. I recommend the the product and the store..
Excellent product and pacticle with its indicator (percentage).
Excellent powerbank. Real capacity 6,500 mAh
All as in the description .... works perfectly... came charged at 100 percent
The goods went very long. I even had time to argue. Conforms to the description.
Это третий заказ, всё нравится.
not got my item, but got full refund. Im happy!
Delivery of batteries goes to the Russian Federation without a plane, such rules, only so long. Very compact piece. 10k, however, there is no, but there are 9100 on average for charging and 6400-6500 gives when discharging. The charged one came, pulled 5800 mAh out of the box. Drawstring included. It is very convenient to have at once 2 connectors for charging banks to choose from (microUSB and Type-C). Judging by the dimensions, inside can be not 18650, but 3 batteries from the phone with a package (18650 would barely be left).
Everything came through, was packed in a package and a box. Happy with the purchase. Cut 100. Thank you to the store.
Delivery snack, packed well, in carton box. It turned out cheap, for 200 rubles (11.11) but works so yourself .. Normally, but not perfect phone charges 3-4 times (2400 mAh), but the problem is that the display incorrectly shows the amount of charge :( very long hanging at high values, and then sharply begins the reduction of the charge and immediately, for example, from 70 to 0
Very long delivery. After purchase and before receipt of the parcel, 2 months passed. Coupons cost in 264 R. For that money, normal Paur bank. Enough for a couple of phone charges.
It took quite some time and discussion with the store but in the end I received a good product and the seller solved all issues properly, Therefore 5 stars for the seller.
I didn't get the battery. She may be lost along the route. The store was kind enough to refund me the money. Thanks!
Two city to dnopra, delivery New poshtoyu. PB bringing charges for 100%. On the phone charge 12% to 100% vitrativ 5% of your own charge, here per year. Grade
Good compact Cook Bank
The battery portable sent immediately, came to Kazakhstan in 25 days, small and compact, charges quickly, thank you!!
Shipped the goods for two weeks. After 3 months the order never arrived. The store only sings a song about crashing with his mail. As opened dispute, suggested send parcel again or give discount on the order amount. But as soon as the dispute closed returned to the song about what to look for in the mail, and they handsome all sent.
Great product. Very slow because was charged mail shipping. Recomendadissimo.