We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great case, came in 2 weeks, sits on the phone perfectly, all the connectors very accurately match. Order not the first time, the quality is satisfied
All perfect, pretty cover and fits very well
Чехол подошёл отлично. Спасибо продавцу. Заказ отслеживался
Great case. I'll order more!
Good th case
Great book case. The silicone case is dressed tightly and accurately. The covers are thin, but hard. Good and convenient protection for phone.
It's been a long time. Month to Penza. The case is good.
Fit. It turned out thin. The previous case from MOFI served almost three years. This is more slippery and thin. Sat in size, closes tightly, as long as it will be clear later.
Good case, all holes match, plus good glass in the set. Seller thanks and good health!
All is well
As usual there is nothing wrong with the cases of the brand MOFi. Very nice covers for my Honor 20 Pro. Shipping and receipt on time. Thanks to the store.
Everything is simple. The producer redemands
As a gift put the protective glass! Thank you! Covers good quality
Everything went well. To Chelyabinsk 2 weeks
All right, I take the second time from Mofi.
Great case and store!!!