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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 24x7deal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://24x7deal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Knowing wonders who clean with ear sticks matrix! Here we go.: Perfect Cleaning!!!
The description is 100% accurate. Packed well. The store sent the goods quickly. Thank you to the seller. Recommend it.
Excellent product. Although delivery was delayed due to Covid-19, it arrived all the same. Highly recommended.
Goods received. Packing is not broken. Thank you store!
Good kit to clean camera censor. A bit slow on dispatch. For the rest all fine, package came securely.
It's been a long time, probably because of the Crown. The product corresponds to the description. Cleans perfectly. Seller recommend.
I'm very satisfied
Okay OK
I would like better packaging-everything came crumpled!
The order came pretty fast. Packed well. Until used to clean the matrix, the set looks quite qualitative. Thank you.
The goods went very long. 50 days. The reason is the crown. The product corresponds to the description. I haven't used it yet. But I think it's okay. Thank you!
thanks. this morning i have it ! have a good day. and... take care ~ from corona virus....
;o)
Order shipped very quickly. He took a long time in connection with the quarantine, but arrived safely. The order fully corresponds to the description. The packaging is not damaged, although the box is slightly minted. But there's no damage inside. I recommend this store.
It's not worth a thousand and a half. Yes, the pollution was cleaned, but almost all the mops were exhausted at once. It is necessary to act subordinately, just that, immediately divorces remain. Obdiralovka.
This is a set of 12 items. Sealed packaging and does the job well. happy! Shipping was very slow, but all ok.
Excellent product, the matrix cleaned on Hurray!!!) the parcel went a little more than a month, I recommend the store.
Item received, everything is fine, thank you, good luck
Excellent set! Took to clean the mirror 5D, thought it would not work, very matrix was all in the city, I was afraid that irreversible. But no, everything worked out clearly! The true brushes removed 5 pieces, first wet cleaned with the tool included, at the end passed once dry)) but the effect is just great, photic like new, no more dust-hairs on long excerpts, all super! I want to say and thank you very much to the store, ordered the parcel just at the most difficult time for China, he could not send first, what I wrote about, but wrote that will still send! And sent it. And it came fast. Good seller, great thanks! I recommend all the goods and the seller.
It's all in sight.
Super !
Order received. Seller replied timely!
Shipping long but the sensor on nikin 3D s as new has gone two mop first with detergent, the second on the dry two passes as on the video is certainly not a service center. Test for the sky seems to be perfectly better than it was))))))
The order was sent quickly. The goods correspond to the declared. The store is very happy. Next time I will order the goods again!
OK A++++++++++++++++++++