We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I liked it very much
The order came quickly with the Courier. The product is very happy to use 2 weeks. Lighting color is nice.
For its price is excellent, a keyboard and a mouse made of plastic, quite flimsy, but everything is pressed quietly and most importantly very quietly, it came in 10 days
Keyboard and mouse are just fire! The package went a month, packed was good enough, in bubble packaging. The units themselves are very cool, the mouse fits conveniently in the female handle, and in the male and overwhelmingly, took itself and very pleased with the acquisition! The buttons on the keyboard, almost silent, very convenient, the only, the color is only one, which is a little upset, but for such money it is still a gift!
The Clava is very beautiful comfortable, bright, nothing flatters, everything is clear, I advise
The keyboard and mouse are good in functionality. but it has a bright smell of plastic. the delivery service I had the Russian post office. the result on the face.
The product came very quickly the quality is excellent even already checked everything suits-the store I recommend to everyone
Dear, I am very happy that you have received the order. Thanks for your support. I hope that you are satisfied with the items and look forward to doing more business with you in the future.Thanks
Ordered 22.06 courier brought 30.06. Like norms. But I thought it would be brighter ((.. mouse after my molecular seems a little more, really quiet buttons. Sometimes the first time does not work. It is necessary to press a little more. Clavu put the monitor on his leg. Well, that's like a double opinion.
I really like the simplicity no extra border around the keys. The keys are pretty silent, the only minus is that it doesn't have those little things to stretch out to put it in an angle towards you. And the keyboard is not really flat so it wiggles a little while typing.
awesome. very happy that I got my product and it's really good. fast and works well. recommended store even during this time of Coronavirus. he's done good job.
Foram apenas 17 dias entre a compra e a entrega, sem taxas. Estou muito satisfeito com o produto. Exatamente como descrito e de ótima qualidade. Voltarei a comprar nesta loja!
Everything exactly corresponds to the description, the parcel came quickly for a week by Courier (Moscow region) Everything works fine
It came quickly, the performance was not checked.
The keyboard came as in the photo. Quiet and beautiful. Worth your money.
Ждали посылку 3 месяца. Качество- цена соответствует,
Клава за свои деньги, однако имеет технический косяк - при нажатии на средние кнопки, клавиатура изгибается. Решил так - термопистолетом сделал дополнительные ножки по центру основания. Есть кнопка включения/выключения подсветки.
Заказ пришёл быстро. Спасибо продавцу.