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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 24x7deal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://24x7deal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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56 reviews
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Order came in 5 days, quality satisfied
Everything is fine, I will start from the most important for me, the backlight is and it is bright and has 5 positions because I work at night, then all the letters can be seen well, the backlight of each key, not the background is very important! Delivery was fast, even faster than those orders that were sent before. The communication was only at the beginning, questions were on the product and the store answered immediately and exhaustively, after which I immediately ordered the keyboard. Next there is a dynamic and static backlight of only 14 modes + recording in memory of its individual keys backlight mode as for the price it is good. The keys do not blow though I'm not critical I work in a separate office. I certainly advise you.
The keyboard came whole with a mouse. I can honestly say for a week of use I'm delighted with this pair. The sub-compartment can be controlled by Keys, pick up under the mood or generally turn off. On the work of the keyboard and mouse itself, generally Super, of course some do not like high keys, I'm like old can say this couple deserves 5 stars! The parcel went from China, although I ordered delivery from Russia, the store wrote that the product ended in a warehouse in Russia and offered delivery from China. (можетэтоибылнаëбпокитайский)))
Good product and fast shipping.
Excellent weighty keyboard, yes there are some trifles, like stabs on long keys, but in general, fire!
The keyboard came in the purple, no damage. Very good key sound, store sociable.
Delivered in three days. ZBS works
Пришло целым. Могли бы коврик какой кинуть для мыши. Впрочем мышка елозит не фонтан, но и денег брали не много. Клавиатура красивая. Позже дам по использованию коммент. Итого быстро., нормального качества за 40 евро. Рекомендую для тех кто не озадачен супер товаром, но супер других денег.
Took on red, quite quiet, a bunch of modes, the mouse is also norms for this money
Очень быстро доставили, всё в комплектации, описанию соответствует полностью, ребёнок в восторге :)))
All class I advise!!!
sehr guter Support service.
Thank you! Fast shipping! The quality is excellent! Contact with stores at 100%
i love it
Everything is cool, the clave is super, the mouse is 4 out of 5, The Wire will live not long, and so norms.
Really quick delivery, quality product. The keyboard is a bit loud but so is every keyboard with blue switches, gotta get used to it. Recommended!
The package came quickly, less than a month before Kharkov, well packed, twisted in three layers of puppy, but despite this, the corner of the box on the post (most likely) managed to poke, the good was beaten or dropped at the corner where there was not the keyboard itself, and the box for the mouse. The wonderful quality of the keyboard pleases me, everything works, the backlight is super, the capes are illuminated, pressed clearly, nothing is silent, everything is very pressed, no Clattern. Thank you
Delivery is fast, brought home, the keyboard is good
Very good, well built, the keyboard is a show piece, very beautiful. Recommend.
Отличный товар, качественный. красивый дизайн. Всё работает, как в описании. спасибо продавцу. рекомендую к покупке данного товара
The first mechanics in use just over a week. Happy as an elephant. Backlight jambs under LGBT. There are 7 types of color almost for each backlight mode, setting the speed of effects, brightness. All the keys are highlighted, but three of them are only when you turn on: scollock, capslock and namlock. The illumination of Russian characters is also available. I have red scrolls, the move of the keys is smooth and the sound of the presses is heard only from the impact into the metal panel. The sound is no louder than after my membrane. Stabilization of keys at the middle level. The sound of pressing small keys is different than that of large ones, I will not say that it is critical. Applying the characters to the Keys is not a dublshot, so through a large number of hours they can wipe, but you can buy a set of keys and replace them. In the kit there is a stand for the wrists and a key remover. For the keyboard does not need a prog to configure it, there are no macros, no key redirection and no color selection from the entire palette. I put it in the yusb and use it. By the way, in the complete set the instruction for Russian language
Посылка дошла за неделю, доставил курьер. Все соответствует описанию.
Just fine, in 4 days it came to Kursk, brought home, everything works RGB keys, happy, not very noisy, as they say, on red sweaters
The space button is pressed from almost any touch. On some keys edges with a burr (not visible, but felt to the touch). In the rest, the keys are good, pleasant responsive. The keyboard is satisfied.
Beautiful. Comfortable. Delivered mega literally quickly in a couple of days right home in the hands. Up to horseradish modes, there is an instruction for Russian.