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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 24x7deal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
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Excellent faucet heater. Stylish, good water current. Heating is adjusted to the desired by limiting the flow of water. All quality
exellent dealer, the product is very good, very quick delivery, the dealer can be recommended to others, I will shop again. +++++
3.5 days to order 3.15 days to arrive in 10 days. I bought it because it's a year. The previous ones were abandoned after three months, but the reason was short-circuit, causing the circuit to fall. So I bought this product twice. The switch was soft, the water pressure was strong, and the hot water started lukewarm after 3 seconds, and it was good. The disadvantage is that the vertical thickness is thick, and the chin is durable except that the wash base must have a double-Dem. I think you should try. It's good to use it a day, but I hope it won't be a short line than how long you go.
Works perfect
Having mixed it on 12.03.23, passing it on 03/29/23, add the shvidka delivery. Delivery of Express. Box trokhi Distya, Bula zimyata, ale everything tzile, the head of the summer air pack. On the viglyad Garnet Crane, all yak in the inventory. I will write the installation next to it.
product received in good condition. earlier than expected. did not yet use due to lack of electrical socket.i thank you for the quick service
Delivery in 3 weeks to Kiev, looks pretty. Works norms.
I was a little surprised because it was bigger than I thought. But it was very good that the hot water came out immediately.
Hot water comes out well. Since the flow rate and the temperature are inversely proportional, adaptation seems to be necessary. The disadvantage is the plastic material, so it looks weak.
Shipping and fast delivery. The faucet has good quality and appearance, it has been installed and works perfectly, it needs a good flow of water to heat up.
Arrived earlier than expected, all correct very good the tap
Good faucet! It warms instantly, the packaging is good.
The fastest delivery I had. The week after the order has already arrived. The box is all crumpled but the tap is solid, almost... The ring where the crane handle fell off, but easily fell into place. Did not install do not know if it works.
The existing water heater was added to the faucet, so the vicinity of the water seemed complicated. The new faucet will arrive in 4 days, and it will be as beautiful as the picture when it is installed and seen. The temperature seems to be good with no other things in particular by using an existing water heater. I hope you use it well for a long time.
Unfortunately, the connection hose is not included. Very high quality management