We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
really nice cherry profile dye sub keycap set really nice quality and colors the stems fit very well on my gateron and outemu switches they do not let light pass through at all it's really nice for a toned down look
Soft keys and good. The first impression the low quality, but after the tact and handling perceived softness key as the good workmanship and good production. Great also for those with keys reading by good impression of letters
Great keycaps for the price and good communication by the store! Would recommend!
Great feel on the keycaps. Relatively good shipping time.
Great caps. All the whole people came, by quantity, too, everything is OK. A couple of days could not get used to Cherry profile, T. to the move a little shorter (at least on the clip, sometimes I want to squeeze even stronger), than the OMAs, but in principle you can live, on linear, most likely, in general, the fairy tale (at least on Leopold with red cherry was excellent). They look great too. Personally I would like the main Kaps to be slightly lighter, snow White speisbar is not very glass with grayish Kaps, but it is already picky if used from the set, there are no problems.
Awesome keys. I received them fast and in perfect condition. The store was very informative about the shipping/etc over messaging!
There is almost no problem, but one keycap is bent and attached, so it can not be used.
Great keycap set. Feels high quality and looks great
The keys are a lower profile. There’s a smooth matte finish that is nice to type with. Colors were consistent with the photos.