We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Exactly as advertised. Well packed and fast delivery. Very satisfied.
Arrived faster than the specified time. The lamps are in order, work, after detecting the movement, they shine for 10-15 seconds (not detected accurately), if you move on, they continue to shine, very convenient. A very pleasant soft light does not irritate the eyes if you are with a prospony. Stuck the reciprocating parts of the magnetic cable TOPK into the charging places, got up without problems, charging is underway. And by the way, I didn't hope for the tree of the body and the site, I thought it would be plastic, but it really is a tree (or such a copy, a tree that cannot be distinguished), Super. Two magnets for fastening on the site are held very tightly, it will not fall off by itself.
Cute but super small
All good, I pasted it with two stories. From the bottom of the buttons 'in', 'off' and 'aut'. Z minusiv-on the regime of 'auto' stiltilles decouted to get there, if they were not ruffled. Wire
Pretty good! I liked it a lot! Works well! The magnet fixed very well! I could not check the duration of the lights, but in terms of beauty it is amazing!
It is wonderful, better than expected, very beautiful and works perfectly, in the clarity if you leave to activate automatic with presence sensor it does not light up because you understand that it is daytime, you have the option to stay connected directly too, the Light is strong enough.