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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 24x7deal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://24x7deal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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всё подошло
The cover is cool, the main thing is that I liked my niece)
Quality is good
The cover is excellent! The daughter is happy!
Delivery about 2 months. The cover sat well. Due to the sequins, the back surface is thick, but additionally protects when falling
Very colorful, fast delivery
It fit perfectly and is exactly like the picture. I do not have spoken with the store. I recommend it.
Thank you very much store! Despite the pandemic around the world, they received their order very quickly, within three weeks. The quality is excellent, I recommend it to everyone!
Excellent case, came quickly
The cover is cool wife likes, sat on the phone perfectly. Recommend
Duje prikolniy chohol ishov 15 dnev.
preciosa tal y como se ve en la imagen y se adapta al móvil perfectamente
На редми 7 А подошёл отлично, заказ пришел за две недели, качество суперское! Хвала продавцу, рекомендую 100% !!!
Thank you good case! Daughters like it!
шикарный чехол, прям вау
Corresponds to the description. Thank you
llegó muy rápido
Pleased with the fast delivery, plus the case itself, very beautiful, the only negative that the phone with this case became heavy and very voluminous
Hood cool fit right in Redmi Note 3 pro China version. The picture can not have this notion, but the cover makes the cell thicker, should take this into consideration. But otherwise, my daughter loved this.
Perfecto
On Redmi 6A came with a hole under the fingerprint behind, and on the phone it is not. But it seems so approached.
Great case
Kaif! I am davolnp
Super very cool, I advise. Bright girls are the wrong word, class. Came all the way and quickly.
Description and photos of the goods correspond. The material is good, does not smell, the printing of the picture is quality, and the drawing itself is also of good quality. In Moscow came in the specified time (19 days went by).