We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The case fits, but very simple!
The case sat as a molded, the magnetic cover turns off the backlight when closed and translates the reader into sleep.
thank you. everything is fine
The case is super! Mega fast delivery!
Super fast delivery
Great store 5 stars
Not yet checked, but very thickening the book
The case is perfectly suited to the e-book, the magnetic chip works, as a gift put the touch pen and the protective film on the screen. Item and store recommend thank you.
Perfect, fast delivery, order compliant, store advised, thank you
The case is good, but long sent and long went.
Nice case. Sat exactly in size. The fastening of the lid is long, a little moves the lid on the side, can be seen in the second photo-the plastic fastening is stuck from under the lid, and it should be closed. But the defect is not critical. Happy with the purchase. Delivered in two weeks.
Lovely cover! That's exactly what I wanted. Light, rigid, with perfectly and reliably made plastic corners. Material-plastic covered very pleasant to the touch leatherette. When I waited, I was afraid that the cover would greatly increase the weight of the book. For nothing. The book sits in the case very reliably.
The book enters the cover a little tight, holds well, automatic lock triggers perfectly.
Very satisfied, the store reported the pen and glass, thank you!
Looks pretty much the same as original from the PocketBook. It's a tight fit.
Given as a gift protective film and style
It's fine. Came up.
Well packed, sent quickly. A pleasant surprise was the stylus and the protective film on the screen.
Compliant article, delivery time 33 days ???
Good cover, 740 fit
The reader barely climbed into the cover, sits tightly. The magnet in the lid is. The film on the screen is glossy. The quality of the cover is 4 +
All Super! Quickly and quickly! The case came perfectly!
Conforms to the description. Very fast delivery. Less than two weeks.
Goods of excellent quality, as a gift put a stylus and a film. Excellent store, I will still order