We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|*Estimated Shipping Time
|10-30 Business days
|10-30 Business days
|Australia, New Zealand
|10-30 Business days
|Central & South America
|15-30 Business days
|10-20 Business days
|15-45 Business days
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Item as described. The door does come off a little when heated, but this is insignificant, you can fix it. Instructions in English, translated by photo translator. Dries smoothly. You need to do everything according to the instructions. The shutdown timer is triggered, but it is better to double-check. Generally satisfied.
The order reached in a week. Brought by The Courier. Box safe, dryer too. Visually all norms. But... the door closes without clicking, like in microwave, there is no certainty about closing it. And in the door on the side of the hinges, as it protrudes, not in the same plane. But otherwise the norms. Tried to dry oranges, lemon and peaches. Everything is perfect. Takes up little space, not very loud, noise is heard, but not critical.
I buy the second product in this store and I like everything very much. conscientious workers work here and their product is excellent!!! Everything works, already turned on for the whole night, dried fruit. I liked it. The dryer itself is small, looks like a toy, takes up little space, and this is important in a small kitchen. I also want to thank the shipping and send. delivered quickly and on time by courier to the door.
Everything is very well packed. Turned on checked, everything works. Nothing yet on the dry.
While everything is working normally, they brought it without damage and quickly to St. Petersburg in three days.
The goods were delivered by the cool dryer made neatly. But the delivery is disgusting not only that it took a long time and they did and noted how the delivered one had to call the hotline, to open the dispute 2 times shorter than the delivery
The order arrived quickly, the courier brought it to the house. There is a small gap at the door, I think this is a technological gap. Review later add
I liked the drying very much. Delivery by Courier
Air intake at the back, blowing from the side below. Max. temperature 80 °. Not as small as I thought. 5 bars. The door on two magnets is fixed.
Delivery 3 days, put the first drying immediately-raspberries, we are waiting for the result))