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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 24x7deal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
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Arrived super fast and very well packed. I'm gonna test
I liked very powerful engine as and described in the ad can buy without fear
Ótimo produced.
I loved it, easy and practical use, and cleaning is very easy, and it is still under experimentation, but its problem is that I do not know when it will be charged, there is no difference, it lights, but only red And there's another little problem why the cover doesn't stop.
Product arrived as expected, not used yet but looks good! Finish is great and the cup capacity is 340ml
A monster blender, very Yogo not re-dressing-puben Abi with a banana and roity neck protein. Cope with a bang. On the cob of a blendervannya, he will pull the trochs up and down, the banana won't beat the climb, but the Dahi itself is a blender. The bagatorase straw is twisted. Pershi 2-3 minutes to get tight until you buy a Troha, let it be normal. A charge of 6-7 sheikiv, in the deposits of all kidati in them. Type-C charging. No shvidka delivery vid mist-8 days of the moment of the slam-slam-slam before the slam-Slam at the vidylenny.
So tiny and very cute, fast ship, 5 star seller.
Excellent Product met my expectations more than expected, I use it to make my Frozen smoothie with Frozen fruits it has enough power to chop and crush ice, I do not do so much to avoid forcing the machine.
It was nice
I received the shaker when I opened it I found out that it was used and all wet and also not working. Very disappointing that this is how a product is sent
Work as expected
Very well, the quality looks good! Fast summer delivery! I recommend!
I'm very happy with the product, it's very beautiful and well designed. Please read carefully the instructions manual, on the manual says it's a juicer only, you can't use it to grind beans, meat or anything like that, or use anything hot above 60c°. however for its purpose it's perfect! The juicer was able to mix some fruits very well with lots of whey protein (better than my old mixer!) I think that's not because of the power, but because of the very good mixing knife! You can carry the juicer along however the motor part it's a little heavy (450g). I'm a little confused how to clean the main engine as it says on the manual to use only a cloth? but the mixing cup can be cleaned very easily. It came fast to my house and I'm very satisfied with the product.
Arrived very fast! The product is powerful, good quality and looks like grinding well. I'm going to test and I'm doing a second analysis.
Top! And very fast delivery, thanks.
Good quality, not powerful as a big blender, but just fine with this size
Small , nimble machine … good for protein shakes and milkshake of cut out fruits !
Shipping is fast, satisfied . Blander it self looks nice overall, but makes me nervous whenever I want switch it on. Works only after shaking it. No battery level indication. Better pay more and get proper one.