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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 24x7deal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
19 reviews
100% of buyers enjoyed this product!
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The apparatus is excellent. Construction very well done and delivers what it promises. It is not a Portable blender so do not expect it to do everything that the outlet does because it is obvious the question of power and volume. I suggest being very careful with the glass-like Cup, but it's acrylic and over time it can get ugly with scratches. To make vitamins and fast drinks is excellent and the battery can last up to 10 uses. What I didn't like was the post. The seller simply baked the box of the product and sent it. Came All doused and even if the product did not arrive with a breakdown (but could) shows a certain sloppiness in the post.
This is ok for the price. Ok cause you can’t use harden fruits or ice. Blades are smaller than expected. Overall 5 ⭐️ for product, but userbility ‘meh’. Cause now you gotta use either cold water or another grinder to crush ice and all. But for portable usage. Ok. And it is noisy. Seller was careful with the product. Delivered 6 days before expected arrival time.
I recommend the store fast shipping. A little poorly secured. The carton is damaged in the corner. The device itself is not damaged at first sight. I recommend the store.
The package is slightly marked, but there is no damage
It is good in making milkshakes with small berries , but it is hard to do with it orange juice , to much of orange itself stay and it hard to drink without adding water or something , need to do more experiments , my husband did milkshake and he liked it . Arrived fast, absolutely original
The box arrived a little crumpled, but because of our post office. The product is top, very quality, I was very pleased. Seller sent very fast, recommend.
Looks good, we will see. Previously, I bought like her, another brand, broke down, did not last long, despite my province, because of the cutter is not separate from the engine, taking them to clean together,
I was worried because the packaging was crushed, but the product condition is far away. I tested it, and the operation is also satisfactory. All right ~
Came to the rumpled box, the product is tsiliy. at the vicoristans, everything is very good!
Works. Breaks ice cubes, makes a milky cocktail. Wash easily. A comfortable thing. Only instruction in Chinese
Good afternoon! The product was purchased 11/06/2023 day and received HJ 30/06/2023 did not arrive with 14 days promised more arrived and it seems to be good quality I indicate the seller OBG
The main body is sticky, so it seems to be used soon.
Product came well packed arrived relatively fast still not tested but has a quality construction
Very good, it is strong, I recommend! Well practical and easy to clean.
To make protein shaques is perfect
I bought one more and bought one more in my office.
Very good product, excellent workmanship and quality, was worth it
Arrived super fast. Excellent Product, works super well. Silent, and it has plenty of power.
Product is excellent, but I was taxed on more than 100 reais, that is, the purchase was not worth it for the final high price. But I was aware of the risk. I 've been using the product daily. Easy to clean, excellent for vitamins.