We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
all right. A little long waiting period.
The goods came, the order is satisfied)
Its really nice. and saler good communicate about product. Fast shipping. if lens adaptor available mean this product is money short....
Good store and great item
Paid for the order on May 31, came on June 25 (Moscow). Telleufleur in excellent condition, made qualitatively, everything corresponds to the complete set. Separately thanks to the store for the good packaging, a lot of film-pupyrki. When I received a completely killed box in the mail, I thought everything, Crants, T. K. "Post of Russia", smashed the box, but it all cost. I will complement the review when I try the device in the case. While everyone is satisfied, thank you to the seller, I recommend the seller and the goods!
Super teleprompter! That's exactly what I was looking for. It works perfectly and in accordance with the description.
Everything has come. Works fine. I had to learn a little with downloading the program, but the store immediately explained everything. For your money is a great thing. Perhaps, the manufacturer should pay a little more attention to the cut of the glass, it is sharp on the sides and slightly crumpled.
Very high quality material!
I recommend, good product and full.
Excellent soufleur, adequate price, set for smartphones and for photos, very convenient. Took off unpacking and review, look at yutub
Awesome product. App has some instructions in Chinese but it can be used . Satisfied
Item delvier very fast. The item is in good condition.
All perfect, recommended.
Very good and works well!
So I'll make life easier for those reading my review. In the remote in advance buy two tinks. Batteries. If you shoot on a mirror camera, do not forget to remove the black partition, which originally stands, it, in principle, is necessary for the phone. To work with the remote there are 2 programs, one in the product description by QR code (will be 1 in the list by download link), the other in the paper instruction. But! Proga, which is indicated in the description, immediately goes to Russian, see photo. Remote: from the phone we are looking for a device on the Bluetooth, its name mocute-052... Auto, connect. I found it on the game remote mode (button on the side). The remote helps to speed up, slow down, stop/on. Text, stamp, clear. Don't forget he got off. (Long Press). For reading text from body. In the program settings, make mirror display-mirror mode. Everything works cool, read the text easily and without problems. The sufleur gives a huge opportunity to blog in a speaking head format! Seller, I send you rays of good and happiness!
Everything arrived very quickly and in full set.