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Easy returns and refunds
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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 24x7deal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://24x7deal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Distinctive case, sorry for the magnetic clasp no
All right, sent fast
I liked the color and quality
The case is cool. The truth is somewhere the phone is lost. Failed to try.
Fast delivery. The quality is excellent all in one. Happy with the goods. I recommend I will order here more.
Super, very good.
It went perfectly. Thank you.
Quality-bright! The color is awesome. I order covers only from Mofi.
Great case! I advise you!
The case is great, store respect. Delivery took a month.
The case is great! I order not the first time. everything is great from quality to delivery
Long chose from the proposed options and according to the reviews stopped at Mofi. The cover is packed in a cardboard box, came without damage. The quality is excellent, the bumper is silicone, all the holes perfectly match. When talking, the cover can be kept closed. The quality of the cover is excellent. The cover is elegant, tactile sensations are pleasant. On the phone sat down like a glove. Thank you store.
The fire case, I use only MOFI, took over nilllkin, which is not suitable for this in the press.
Everything corresponds to the description, the case came very quickly on Redmi Note 8 perfect color autumn beautiful a little metallic. Seller recommend.
Good quality
The case is what I expected, equals the description of the store
Excellent quality, super fast delivery-two weeks before Voronezh.
The store sent the order quickly. The parcel reached St. Petersburg in a month. Quality of the case, as always, at the height. Not the first time I buy a case of this brand. On the phone sat like a vlite. Thank you to the seller.
Thank you
Is fast
Good case
MOFI as always at the height!
Very beautiful
Super thanks
Very cool case. Thin. No magnets and it's good. Everything is done perfectly.