We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
fast delivery store recommend
Everything is Ok
Exactly the same to photography
My third case for my Surface Pro.. But this one fits perfectly! Would definitely recommend this
This is an excellent back cover for Surface devices. Looks rigid and elite.
Picture as long as pretty is. Next part of Azerbaijan 뜩 thicken imported from RT charm lot off. Some such Throw ball think how come without the protection be well nickle four. Clunky but durable would expect.
Works very well
Protects really well.
Exceeded expectations. Thank you. Delivery was relatively fast.
As always good product, see you for others orders
Love the case and its features. Hand grip on the back of the case. Small rubber in the upper right corner to hold the keyboards cover. On the left side a pen holder.
The case was sent in 12 days (usually waiting for a month). The quality is good, everything is cool
Wonderful product with the incredible cheap price compared to Amazon! Must have items for surface owners! The only 2 things that worth mention are the ridiculous long shipping time and the fact that i bought this during CoViD-19 outbreaks! -_-
Perfect, as I expected!
Excellent product. Easy to hold, not very heavy and seems to protect the Surface well! I've had a little accident with my screen and had it replaced, so I'm taking extra care now. And for those like me, who own a Surface Pro 3, it might be a good option, as we're running out of case models for the SP3. It covers the volume button and I had make a small cut so it could fit the usb and mini displayport ports, but overall it works great.