We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you. We are pleased
Terrific! Wholesale-custom drawings make you satisfied
He arrived very quickly, about two weeks. It's just like the description. It works perfectly. Very easy to install.
Zamowione 15 dotarło 25/26 for paczkomatu.+ Compliant with description very good. + Installation easier than looks Manual. + Works dokladnie as pen Apple Pencil doesn't collect dust and wyglada nicely. + Recommend
Everything came, pretty fast. The quality is good, but expensive. Recommend
Very quickly and well received.
It was easy to install, with clear descriptions, love it
I live in Passau Germany, the product took 18 days to arrive, but I'm really satisfied.
The truth is, it's quite comfortable and protects very well. It's a little thick at first, but you get used to it in your hand. For its price and its quality is a very good choice. I bought it in white and it's very good.
In the application "Post of Russia" writes-delivered in 20 days. I felt like I waited for the package a little longer, I will not tell you how much. Packed in bubble bag, inside box. As you can see, there's no damage. For convenience has not yet checked, but Pensil very accurately "broke". I don't have any claims.
Вроде неплохо. Но неожиданно толстая получается. То есть я понимаю, иначе ни как. Но как-то всё равно не ожидал )
I love this so much!
Excellent just what I expected
Correct and useful product, easy and protects the Apple pencil well. Very satisfied!