Free Worldwide Shipping

Music Ceramic Mug

20 reviews
100% of buyers enjoyed this product! 700 orders
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15-20
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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of 24x7deal (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

20 reviews
100% of buyers enjoyed this product!
5 stars
(20)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
E***r
verifed buyer
26 Feb 2024

Fantastic!!

S***a
verifed buyer
26 Feb 2024

Product as described. I recommend it.

B***i
verifed buyer
25 Feb 2024

Very nice Cup

Customer
verifed buyer
23 Feb 2024

I loved it very beautiful .. the truth was I had a certain fear as to the state in which it would arrive; Due to the manipulation of the transport .. but the emlow arrived very well... I highly recommend the store .. very grateful... I will buy again

I***ć
verifed buyer
23 Feb 2024

The product is as described, of good quality and arrived in pristine condition. The packaging was so good I was left speechless. It realy shous that the store cears about the product and costemer happines. Would reccomend weary beautiful.

P***r
verifed buyer
23 Feb 2024

Well packed, fast shipping, store advice

Customer
verifed buyer
22 Feb 2024

Very pretty. Speed of shipping. Very good finish. More than delighted! I recommend it.

Customer
verifed buyer
20 Feb 2024

I liked it a lot. It's not very big but it's okay.

M***z
verifed buyer
20 Feb 2024

Super pretty... very, very well packaged... and it's arrived on time...

A***z
verifed buyer
19 Feb 2024

They are beautiful, a little small, but I liked them a lot, a gift for my daughter who is a musician... I came excellently well packed, I recommend this store a 10 out of 10.

Customer
verifed buyer
17 Feb 2024

lovely mug, in alot of safe packaging so it didn't break!

Customer
verifed buyer
17 Feb 2024

Perfect mug! Size compatible with a curd Cup... But of great finish!

J***l
verifed buyer
17 Feb 2024

Equal to the description. Worth it. 4 I bought

Customer
verifed buyer
17 Feb 2024

Nice Cup, well made, but small, nice Cup, fast shipping

M***t
verifed buyer
16 Feb 2024

Very fast and well packed very careful delivery

M***s
verifed buyer
14 Feb 2024

Genteee, I am delighted, beautiful, beautiful, came in good condition

A***o
verifed buyer
14 Feb 2024

It is very beautiful, I always wanted a cup like that, good material, it is a point in favor of the store, lk I recommend. Arrived very well packed, it took 12 days to reach Talca, Chile

E***s
verifed buyer
14 Feb 2024

Looks good. Was well packaged. Fast Delivery

C***e
verifed buyer
13 Feb 2024

Very beautiful and well packed! Thank you

K***a
verifed buyer
13 Feb 2024

Thank you very much for such beauty! Ordered for a music teacher, now I will also order for my daughter. Very high quality mug, well packed, you can safely order from this store-I recommend! Thank you!

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