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NEO STAR Soft Silicone Cute Animal Cable Protector Anti Break Data/Charging Cable

8 reviews
100% of buyers enjoyed this product! 27 orders
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15-20
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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of 24x7deal (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://24x7deal.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

8 reviews
100% of buyers enjoyed this product!
5 stars
(8)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
S***a
verifed buyer
28 Nov 2020

The goods arrived in time! Seller recommend!

S***a
verifed buyer
28 Nov 2020

The goods arrived in time! Recommend the store.

C***e
verifed buyer
27 Nov 2020

It took a while, but it's normal since they were on holiday, it's a little darker than what they teach in the picture but all the more right

P***l
verifed buyer
26 Nov 2020

He's arrived fast, less than a month, and no problem. I recommend it more for round cables mine flat and it's not perfect but it's still pretty good because it keeps the cable from breaking and it looks nice. The duckling is hard and rigid but it's manageable, to put the cable in when it wasn't round cost me a little.

P***a
verifed buyer
26 Nov 2020

so cute

E***n
verifed buyer
20 Nov 2020

Finally within come after more than 30 days. Packaging was undamaged. Cord protector was as expected. Looks nice, fresh color.

K***a
verifed buyer
19 Nov 2020

Arrived in the general package quickly

M***m
verifed buyer
18 Nov 2020

The product corresponds to its description. But there is one "but" mouth hole is small, it does not fit the native cable. and so everything is fine, the paint is not lubricated, the material is nice. We arrived very quickly in three weeks.

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