We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Спасибо за товар, все как описанно, пришло быстро.
very good :)
Good honest decent store
I love it!
It looks just like the advert. Got it for my mum she loves it
Very nice case according to the description I received it quickly
If you don’t already have one of these, I highly recommend!!!! It’s very well made! Really cute! Only critic I have is about the side with the camera opening, I feel it’s weak, makes me uncertain about how long it will last if I tug it off and put it on repeatedly, to put it in more simple wording the back side of the case is not sturdy! So I’ll treat it with care and tenderness and hope it lasts.
I really like this case the only thing I don’t like is that it is not very protective but over all it’s really cute
Goods received. Comparing with other suppliers, this case is not very (((it has a thick bumper, so it's even uncomfortable to turn on the phone (((you need to press harder. But the main thing is that the child liked and the daughter is happy!)) thank you!!
Very beautiful. Description is exactly like on the picture!!
I liked everything, everything is fine, and beautiful. thank you.
Lovely. Very beautiful.
Nice, thank you!