We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality at such affordable price. Everything works fine and I was glad I ordered together with the 8 LED lights. Can't wait to use if for my next filming project. There are two things that would have made this purchase perfect. 1) a card board or foam should be placed on top of the products to protect it from damage by customers opening the box with a cutter. 2) there should be an assembly instruction included. Fortunately I found one on YouTube. Totally happy with purchase and vendor
Best store!!!All the advice!!!Will be cooperated!!!
Товар в Тюмень пришёл за 6 дней, перенес на адрес курьер. Очень быстрая доставка. В работе не опробовал.
The parcel came very quickly! The product corresponds to the description. No damage. All devices work. Seller recommend!
Exact product to description, sent very fast all right!
Everything is fine
Orders quickly came, an excellent kit, I recommend.
Unpacked, assembled, everything works. Remark only on packaging: The boxes are secured with tape and wrapped in black polyethylene without puppy. As a result, several boxes of lamps were broken. Good that the lamps led and did not beat.
Yet did not try to use but Look good. Shipping fast and very satisfied.
Everything was fine.
Very satisfied with the excellent quality! does not smell, is done soundly nothing falls off and does not creak. I bought lamps and checked. Excellent dissipation of light. very compact) thank the store for such a quality product with the seller did not communicate, packed well, nothing hurt.
Everything is fine, the quality is good! The cartridges are ceramic, shine quite bright for the chromakey will do. Advise!
I can't be happier. I was so excited with this purchase because I see the beauty blogger mentioned about this 4-lamp softbox in Amazon. I found here they sell exactly the same so I bought it. It came intact, no lamps spoil, all working well, packing well, easily assemble, the light is really bring out the softness and the glow on your face. but I believe the trick to make it work is putting it closer to your object when shooting. It's more steady than I think, It's worth the money you invest in and the best part you can bring it around, it's not that heavy though. Go ahead guys, I recommend this store, they really care for the quality and their packing is nicely done too. Here is the photos I took using this light, together with 1 Youngyuno LED light
Sent quickly, came almost instantly! I took without bulbs, because I will pick them up later. Softboxes are huge, you can put high, the light diffuses normally. But the materials are so-so. The design is suitable, scary for plastic on all connections. Well, what did you want for such a price? Good buy.
The package came in a week, the track was not tracked. Courier C post of Russia brought directly to the house, before that was a call with almost about the coordination of delivery. Everything came safe and workable. The package was All rewrapped by Scotch and was written by Podolsk. The store did not communicate, there was no need. Carried out a test shoot, everything is OK, the Pens still have to apply, but already less if taken without normal light. The smell is present slight, the rack compared to falconeyes is weaker, but the price of 1000 rubles is cheaper. For amateur video shooting is enough.
Ordered from Russia, came in a week
The quality is good, satisfied with the purchase.
Fast and safe! Super