We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It didn't come, the postman stole it. Money returned
It didn't come, postman suck voruga. Money returned
Good product and fast shipping. Thanks
Мышка, топ за свои деньги, все работает, софт взял x-mouse,там можно назначить на клавиши другие кнопки. Брал крысу из за двойного щелчка, пзц как быстро привыкаешь к такой кнопке, без нее потом как без ноги. Шла посылка по мне так долго, т.к время доставки истекло и ждал еще 3 дня, если положенно получить по дате в назначенное время, то будте добры доставить ее в положенное время! Продавец норм, закажу потом еще такую же.
Cardboard damage but product intact
Arrived very quickly. The mouse all flashes and shines in different colors. The child is happy.
Мышка супер удобная берите непожалеете за 360 рублей вы больше нигде такую не найдёте
Excellent mouse, delivery month to Orenburg, store sociable
Normal mouse, we have such worth 500R
Works great, would add a little weight to her and will be a normal mouse
Всё хорошо ,советую.
muito feliz com meu pedido chego muito rapido menos de 1 mês
Everything works pass mouse
arrive very fast
The son is happy. Thank you.
Delivery 3 weeks. In the current conditions, I think it is very fast, surprisingly quickly arrived at the destination. I did not communicate with the store. The wire looks reliable, rigid, such not just damage. It looks great, especially in the gloom, when it glows and works just fine even on a glossy lacquer surface. I advise you to purchase and definitely worth your money.
The product is good
The goods ordered 26.12. 18.02 is here. In general, happy, works well, the sense does not break down, nothing hangs, does not crack, does not shake. Recommend!
Everything is super! I recommend
Everything is clear and on time, the mouse is cool, the store top, I recommend.