We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It reached orlovsk region in about 16 days, pretty fast! The case itself is very high quality, just super. This model is suitable for the iPad of 2019 with diagonally 10,2 sat, as VCast. The purchase is incredibly satisfied, I hope that it can last long enough)
it's very cute! it arrived in 2 weeks. the only downside I find is that it doesn't protect the corners very well
The quality is excellent, everything went in size, the only thing is not Russian letters on the keyboard, but it is not scary.
Excelente producto, idéntico a la descripción. Muy buena atención, además llegó dentro de la fecha estipulada.
Hermoso igual que en la foto , funciona muy bien llegó el 3 semanas a Chile
excelente me llego en 2 semanas muy rápido me encanto y funciona a la perfección
It is very nice and good quality, firm, equal to the picture and easy to connect, the only thing fome is that the signs cost to match the keys
Came very quickly weeks for 2, all as in the description. Great for iPad 10,2. Everything works. The truth was a little unpleasant Chinese smell.
Perfect condition! Compatible and beautiful
The case is just incredible! Very cool! Quality, well stitched, no smell. With keychain ^ ^ ordered on April 8, received on May 16. But, I smeared and ordered not on my model :( Ooo very offensive, TK was waiting for him. Now I will order another one, already correct! Madly happy, no words! Came even in a whole box) keyboard is charged) wire included) very much liked!!!)))
Very good I really love it !!
Fast delivery recommend