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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 24x7deal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://24x7deal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Super! Great mouse. 2 modes, I use Bluetooth, comfortable.
Good Mouse, completely silent, small, under a small hand perfectly, it is convenient to take with you to work with a laptop, from it you can charge
Мышка класс, но отличается от мышки с BT.
Ok
Amazing store, great product thank you very much !!!
Shipment was OK. The item looks exactly like in the description and came with a type C OTG. Will test and give more feedback later.
Выглядит дорого, просто круть) Надеюсь что работать так-же будет.
Cómo picture
The mouse is good. Pros: deaf sound keys (quiet), design, the ability to connect via Bluetooth or via a regular whistle (USB), the charge keeps well, the price. Cons: the left mouse button after a couple of days began to click once; the wheel is curved (look at the photo), in connection with which one edge shorts, and it turns in part with a little difficulty. I tried to fix it, it does not work, inside the circuit is fixed cryvo about here and a curve wheel.
The goods arrived in Samara for three weeks. Corresponds to the description, Silent Mouse . I advise the store!
Delivery to Toulouse-16 days. Works. Description corresponds. Too flat. As a laptop-quite suitable.
Beautiful
Buttons are silent, there is no Bluetooth Ping, reconnect instant, for a laptop with a USB deficit just fire. The center of gravity is from below, heavy, so it is convenient.
Качественная. Отличная!
The mouse works well! Delivery within a month.
Adorable
Everything is super. Looks and weighs representative. The keys are quiet.
okey
Fast delivery. The color is most likely dark gray, not black. The keys are soft and silent.
all ok
Excellent mouse, recommend to buy.
26.06 ordered, 14.07 received. The packing is sooo simple, but not crumpled. In the kit I found a USB-typec to USB adapter, maybe for Mac. In wireless mode, it works without lags. Pleasant to the touch, generally without a sound click. However, in Bluetooth mode brakes. From factory 51% charge. In general, satisfied. If anything, I'll add a tip.
The mouse is great. Is the same picture and got everything right. Bought for my brother, he loved.
este bun
Great mouse. The delivery is long, but at present I do not think that this is the store's fault. The seller was responsive, was in contact. I recommend both goods and store.