We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Something about the sizing on the "w" and the "M" keys makes it look a little bit larger then normal.
Quality is for the price excellent.
Incredible quality for the price.
Refunded the item, the store’s communication was good and took care of my problem.
As described. Good quality for the price.
TOP! quality keycaps, quickly shipped, high recommandation
Standard delivery time no Problem! Nice quality keycaps for that Prince!
Very nice keycaps, love the feel. Some of them are slightly crooked so it is a bit noticeable when on the keyboard already but a minor detail.
Color is so pretty and key cap material also great ^^
amazing quality for this price fit perfectly on my gk61 build
I received everything in great condition but the delivery time was twice the estimated time
It's quite good keycap, but it took a too long time for shipping.
Great caps, best quality available at this price. Genuine SA row heights, curved around the home row. Good match with blue switches, will improve sound and feel. Absolutely recommended
The keycaps are very nice quality and everything seems to be built well. Package came in good condition but took very long to ship.
Super sexy Cape
I received the key cap I ordered today. The delivery was pretty fast. I'd like to tell you this as a store. You're crazy. Otherwise, I can't sell these good quality keycap at such a low price. The quality is very very very good!!! It's incredibly good!!! It's a creepy quality!!! The box packaging is also very good. The profile is a standard SA profile. (1-1-2-3-4-3) This is not a 2-2-3-3-3-3 SA profile from other sellers. There are no injection molding marks, and the dye sublimation treatment is very clean. The thickness of the keycap is also 1.5mm to match the PBT material. The flashy effect of the RGB backlight on my keyboard is no longer needed. The keycap overwhelmed the RGB backlight. I really like the keyboard typing feeling and typing sound!!! I will definitely buy more and give it to my precious friends as a gift!!! I'm happy to buy such a good quality keycap. I wish the seller a good success!!! Thank you very very very much!!!
Very Nice!! Good Quality!!