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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 24x7deal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
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The syringe is excellent, for household stuffing, seller I advise.
The syringe is of high quality. Took for 7500 at the sale. Similar ones in ozone cost five thousand more, the parcel arrived quickly. Despite all the efforts of the transport companies, the syringe could not be damaged, although they tried very hard. Packaging cardboard box, it contains a syringe in foam. I think I was lucky. The syringe Rod as I understood from chrome iron, the piston is like a dural or a silumin. The Flask itself is not magnetized, the arms and the rest of the stainless steel
Posh syringe, no burrs, it works like a watch, very satisfied. Delivery 4 days in Moscow
The product is as described, everything is fine. Very satisfied.
I received the order quickly within a week. Quality
Guys, this is mega cool! Our Chinese friends have everything great with the steel industry. All the details are Alda, solid. Even stainless steel handle. The details fit is excellent. 2 speeds for a full-fledged gearbox. 5 cannulas in a set that covers all calibers of sausage products. Also from Neri. Extremely satisfied. Fast delivery. I'm waiting-I can't wait to finish the fast to make sausages. This device was registered in my kitchen, definitely. I live in 2 cities, so I ordered two pieces at once. No worse than some Hakka, but it is even pointless to compare prices. Bought at the annual sale. Came out 2 times cheaper than Hakka and 1,5 times cheaper than any Chinese analog
Excellent syringe. Delivery 10 days earlier.
The syringe is good. Big enough. Well and convenient to wash. Of the minuses, I can say that during stuffing the syringe must be somehow fastened, because despite its weight, it moves. Also, when stuffing, the piston passes the minced meat a little.
Excellent syringe. Strong enough stainless steel, does not work mouth, very uniform supply of minced meat, easy to disassemble for washing.
The delivery is a little late, but the product is excellent, no damage!
Everything arrived well packed, just in time, very satisfied, thank you very much
Quick shipping and delivery to Australia. Sturdy and heavy item. Hope the simple mechanic to move the plunger has a good lifetime. Apart from this, there is not really anything to this sausage stuffer that could break with normal use. Negative: The machine comes covered in an oily/greasy residue, probably due to the manufacturing. We would have cleaned it anyways, but it needs a very thorough clean before its first use. Not a very pretty first impression for an item intended for use with food stuff.
The product arrived very well packed and matches the description, the price quality is as expected and I recommend it
Good quality. A few edges are a little sharp, but the price/quality is good
Guys, my respect!!! Oh, damn it! You need to feel this!
The press is wonderful (just a bomb) heavy 3L. Weighs 10 kilograms, made with high quality, ordered from Russia turned out at a discount. I recommend to everyone, thanks to the seller.
Sausage maker just fire! The assembly is of high quality, everything works. 5 nozzles for any size of sausages. Two speed modes. The handle is spinning without tension. Arrived quickly, the seller answers questions, the track was tracked from start to finish. The only upset was that during transportation they were inaccurately handling, there were two small dents on the body of the stand. They do not affect the work, so the dispute was not opened, but the aesthetics of impressions are spoiled. But it is possible shipping cost by mail. The device itself and the seller recommend.
It looks good, good quality, we will exploit