We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product feels sturdy and high quality. Photo 1: no light. Photo 2: cold light brightest setting. Photo 3: Normal light brightest setting. Photo 4: warm light brightest setting. Very happy, would recommend.
Excellent! Everything works. Convenient
Very bright. Many modes of brightness and three modes of light (warm, cold, mixed). The girl is happy. I took her for online conferences.
Received on the scheduled day of delivery not yet try looks like the description
Cool thing. I really need and very comfortable
absolutely fantastic. usb powered. took 2.5 weeks from China to Scotland, UK. so happy
The goods met my expectations I am very satisfied with the quality of a very convenient fastening convenient holders for a mobile phone strong I like that there is adjustment for bulbs. Packaging was made inflatable all came in integrity and safety recommend this store and store Thank you
Super Fast Delivery!!! Amazing product, great quality, thank you very much
Sending ultra fast and really good quality product. I am delighted
Excellent product!! Came fast.
The lamp was delivered in three weeks. It's okay, it's working. Clothespin keeps well. Thank you!
Love it!! Fast shipping
Works well. Currently very happy.
Дякую продавцю, лампа дуже хороша, така як на фото. Посилка прийшла швидко, все супер.
Товар пришёл хорошо упакованным.Все цело и работает. Продавец товар отослал быстро. Продавца рекомендую.
It got here in less than a month and it is of really good quality.
item received in good condition
It is ideal for the tik tok, to make photographs with light, 3 tones, it was for two girls and they're lovely. Just like in photography, it is robust and good quality
Packed qualitatively. Everything works. Great product.
Качественно сделано! Яркость хорошая только если включить на максимум теплый и холодный.
Great!
хорошее крепление, несколько режимов яркости, три цвета света - белый, натуральный, теплый
Прищепка слабовата(( а так норм) пришло быстро.
item as described, well packaged in a air bag and mailer.
OK!!!!!!!!!!!!!