We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quite exact description, arrived earlier than expected.
Package was not very good and the ring came a little deformed. Good quality anyway. Fast shipment
Excellent! Arrived very fast and the product was as the description points out
Very good quality
Lovely product! For the price its excellent quality. Product was wrapped up nicely to avoid damage during shipping. I will definitely purchase from this store again
Very happy with my purchase but I should have taken the dimension a little larger but the delivery was really very fast thank you to the store.
The form is very good quality. Very fast delivery, I advise the store. I will order more
Very well I am an independent Baker and I took the whole series
It needs more attention to packaging and putting it inside a sturdy box instead of a bag so that its shape does not change due to pressure. It arrived in good condition, but it has a slight dent, and the added value amount was taken, knowing that payment was made in advance. Thank you.
Arrived on schedule well packedLooks good solid material
Good product I recommend the store delivered instead of the date dated July 1 received 15 but
According to the description thank you
Good molds, not the first time to order
Very well! Pity that there is no diameter larger than 20 cm…
I haven't used them yet but they look great quality.
They have arrived perfect and the quality highly recommended, in case someone is interested, not even the union of the circle welding is noticeable, perfect
Very fast, and very solid and soon I will try it, X now I am satisfied
Great item! As described. Haven’t baked with it yet but I’ll try it out soon.
Very good quality, same as the description
Very very good moldBut a little small and not too wide