Categories
All categories
Buyer protection
Safe shopping
Easy returns and refunds
Free shipping worldwide
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 24x7deal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
Real customer reviews
20 reviews
100% of buyers enjoyed this product!
5 stars
(18)
4 stars
(2)
3 stars
(0)
2 stars
(0)
1 star
(0)
Write a review
Payment methods:
Buy with confidence:
Excellent, boils the water in 6 min, melt ice without problems. It only remains to be tested outdoors in more extreme conditions. The gas fits inside but a part remains outside, that is one less problem. Recommended 100%
Excellent system, heated in turbo mode 0.5 L in 1.5 min. In addition, you need a plastic tripod only, and so super!
Super good quality same as the description, super fast shipping and works very well.
Just high, very satisfied, I recommend it to everyone. Took for 2500 p
Came quickly! Very good quality. Heated 1 liter of water in 4 minutes! I always take everything from this store for camping and hiking! The seller sent a gift with the system, a very necessary thing, a stand for a cylinder. I'm happy with everything.
Excellent burnerFast delivery, I think to order again!
Good fire power and good size.
Cool cooking system.
Item as described
Arrived on time, the packaging is intact, not damaged, the goods are whole, a liter of water boiled in greenhouse conditions (at home) in 3 minutes.
It looks great, how much functionality I will test in nature.
Excellent product. Very good quality. Super recommended.
The box is wrinkled, the product arrived with a delay
Everything is whole, beautiful.
Everything as described, done qualitatively.
I have checked the system in nature, it is excellent, I recommend the product and the store.
All perfectly recommend the store and delivery in the five. Thank you all very much
The nature of the damage on the package does not correspond to the damage on the mug, which means they sent this one. The rest is excellent, I have already bought 3 of them for gifts.
Everything came quickly and intact. The bowl is useless, it makes it difficult to put the cylinder. Taggana for ordinary dishes does not allow to close the lid, because it is from FMS X2 with a convex lid. Only a burner, a 230g cylinder (without a protective cover) is placed in this system with a closed lid and you can shove the X2 stand under the burner. If you want to put taganok there, then you just have to put the lid on top and tighten it with a case. The system itself works normally, 1 liter of water in the room boiled in about 3 minutes with all preparations.
Excellent burner, very high-quality performance, excellent equipment, excellent functionality. Delivered in a week. Very satisfied. I recommend it to everyone!