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Thermal Travel Mug

20 reviews
100% of buyers enjoyed this product! 10 orders
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15-20
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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of 24x7deal (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

20 reviews
100% of buyers enjoyed this product!
5 stars
(20)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
F***r
verifed buyer
25 Feb 2024

This Cup is Perfect!! Exactly as It’s pictured!! BUYYY THE CUPPPP!!!

W***a
verifed buyer
24 Feb 2024

Love it’s so cute taking it everywhere but I only one straw

Customer
verifed buyer
21 Feb 2024

I absolutely love it!! It came in time and it is so beautiful!!

Customer
verifed buyer
20 Feb 2024

I love it so so much. It’s real, and it’s just like cheaper cuz it was manufactured in China

Customer
verifed buyer
20 Feb 2024

This seems pretty legit! Everything looks great! The color is super cute! So far, I am in love!

Customer
verifed buyer
20 Feb 2024

So good! Came with a box (this was the pink one’s box) nicely packaged and highly recommend!!!

A***r
verifed buyer
19 Feb 2024

looks identical to the real one! I can't wait to gift this to my daughter for Christmas she will be so excited !

J***t
verifed buyer
18 Feb 2024

Wow! I will never buy another Stanley for full price

C***z
verifed buyer
16 Feb 2024

As described. Is original. The color is very beautiful and the perfect size. Good finishes.

Customer
verifed buyer
15 Feb 2024

They look really nice I lived for one of this ♥️good cuality

G***a
verifed buyer
15 Feb 2024

keeps my water cold and looks just like the real thing!

A***r
verifed buyer
15 Feb 2024

SOOO CUTE AND LOOKS JUST LIKE THE ORIGINAL SO CHEAP TOO AND CAM IN LIKE 2 WEEKS YALL SOULD BUY

Customer
verifed buyer
15 Feb 2024

I love it it's beautiful it's the real thing keeps my ice in for about 12+ hours. I love it so much. The color is so beautiful. If you're thinking about getting it don't hesitate. It's amazing for the cheap price. They posted it as.

K***h
verifed buyer
14 Feb 2024

This is too good! Yes now y’all just made me boogie

A***o
verifed buyer
13 Feb 2024

surprised by the quality! I arrived very quickly, highly recommended!

Z***r
verifed buyer
13 Feb 2024

I ordered pink. I don't think that it's an authentic stanley, it's a really amazing fake though! The pink of the cup overlapped the metal but thankfully i scraped the extra off. The little silicone where the straw goes was also created wrong but thankfully no one sees that because the straw covers it. Overall I think it's still great! Visually everyone would think it's authentic! Comes in a stanley box too

Customer
verifed buyer
13 Feb 2024

These were gifts and family members were so happy! Looks and feel these are the real thing! Now I need to get one for myself!

Customer
verifed buyer
13 Feb 2024

Great cup looks just like the real one! Comes with a straw and great packaging

A***r
verifed buyer
13 Feb 2024

GIRLS RUN DONT WALK im obsessed!!! i literally was so excited to get this, and it was so worth it ✨ my friend did not believe me when i told her it was a dupe (she has the real deal) its got the logo on top and on its side just like the real one, keeps my water and ice cold all night and day. just buy it!!

B***e
verifed buyer
12 Feb 2024

Looking at some of these reviews will have you skeptical because it’s hard to tell what’s real and not. So look no further. I’m going to give you the REAL TEA on this product. First off this cup is in fact a genuine Stanley cup. It comes packaged in its box and I have verified all the specs and I will include pictures. A must buy!! Why spend 50+ when you can get it for $20?

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