We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As always quality at the height, I recommend!
As always at the highest level. I'm always lucky with these stores.⭐⭐⭐⭐⭐
Delivery somewhere about a month. Packed was in a package, came a whole. The magnet is very strong. Charging works. When charging the charge glows blue. did not communicate with the store. Seller recommend.
Everything is fine except the speed of delivery.(60 days)
Everything waited great about 3 weeks. Looks super, works well, the magnet keeps well, a little stuck out of the phone case, but the work does not affect it, purely aesthetically. All right, I recommend
The parcel was almost three months old, but still reached, nothing broke and did not crumble. All goods are quality, I recommend the store.
все четко, спасибо большое
The goods came, everything works. The only thing on my sharp S3 Mini turned out to be a long tail, had to flap with sandpaper 2mm, who has a deep connector in the phone is perfect. The goods came quickly. receipt to the store and successful purchases.
Все ок, работает, магнитит хорошо. Дошло в Подмосковье за 36 дней.
Отличный шнурок!!!Очень быстрая доставка!!! Продавец молодец!!!
8 дней до Москвы
Качество отличное, продавца рекомендую.
The charging looks very cool. In height and me the highest, on the wire and hang you can-strong, soft, does not heat. The backlight is blue, the contact is excellent. For that money you 'd better find. Clear pen recommend)
I order not the first time, as always excellent quality. A little disappointed this time the lack of organizer. Of the three organizers arrived only one, the rest are just twisted by wire. The picture shows the difference. Packed well, delivery fast and tracked. Despite the package, I recommend the store and the goods.
Once Ten has already ordered from this store, always quality at altitude and delivery pleases!
Everything came pretty fast, in line with the description. It works.