We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Пришло быстро, сделано хорошо :) уже попробовала - все отлично работает. Продавцу спасибо, рекомендую
The goods did not come. Apparently the parcel was lost because of the closure of the borders. I ordered in March 2020. The money was returned. I will try to order again.
Everything works. Made neatly.
I ordered two chargers, one here, the other nameless-cheaper. The difference even in appearance. Tork is made of quality materials, not cheap plastic and plexiglass, such a product even in the hands to keep it nice. His functions are performed, about the time of service so far to speak early, but I think for a couple of years should be enough. Recommend to purchase.
Sent probably quickly, but here's the Mail from us pumped up. For a long time there was a parcel.
Excellent product quality, I recommend 100%
Works well, good connectors. There is an error, but not terrible. After Customs changed track (possibly because of quarantine or virus)-searched in transit 3 months.
Everything has come and good quality. The only negative-2.5 months was the parcel.
Voltage in the network shows, charging also works
It's been a month. It's okay.
Charges normally, took for the sake of the voltmeter-to control the voltage in the on-board network, the charger overtakes it a little, at about 0.3 V. For me a small minus is that when connecting the phone to the charger, the charger stops showing the voltage of the on-board network, and gives alternately voltage and current on USB outputs. It is not difficult for me to take off the cord for a second, look at the voltage and return back, but if possible would turn off this function. As long as the laziness to open to digest the scheme ..
Everything is fine, works as in the description