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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of 24x7deal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://24x7deal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Quality is good, the plug is inserted tightly, charges well.
Excellent!
The goods were tracked to the border, went a month and a half before Kaliningrad, the envelope was thrown into the mailbox
never got the product but got the money back
Fast, high quality, not expensive.
The goods are received in 42 days (in Saratov). Track tracked-consolidation. The goods are good for its price. I can recommend the store and the goods.
Perfecto
This is not the first wire, but this time apparently because of the virus long on the way. Usually two weeks before Siberia. The wires are good already four ordered, worth their money, I recommend. Thank you store. Always quickly answers questions. Thank you.
wow! came in less than 2 weeks! great product!
57 days to central Russia if I remember correctly. With non-trackable Noname longtime going shitservice. Won it for coins. As a freebie there are no questions - great! Overall, it is an ordinary cable. Though not flexible and soft as usual. Enough sturdy. Quick Charge works as it should both in a car and at home. But I will definitely try it with UD18 from atorch. The length is as supplier, very short by the way. I didn't even think to ask for a bigger length as fellows in the comments did. So, take it into consideration. Take it easy and be well. Emnip, 57 days in PFO untraceable shit delivery. Won for coins-a gift horse... But in general, the cable is like a cable. Nothing supernatural. Harsh. It is not very flexible, not elastic material. Fast charging is both in the car and at home. The length corresponds to the declared. Although I did not think to ask for more authentic, as people did in comments. I'll drive later through UD18 from atorch'a. I'll see what he shows up there. Don't tail!
Item works, seems to be decent quality, arrived in 5 weeks
It's been a month.
They all match. The wire is soft, braided. Connectors come tightly, even with some effort. Delivery 8 days. Great store!
good quality
Great Store!!!
Хороший товар, ехало чуть больше месяца
Отличные провода
Recommend product. Ultra long time delivery