We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrived fast, well packed, the cardboard box very hard, the product arrived intact. Too practical the detergent door, should have bought in the pandemic. I found it super hygienic, I put transparent detergent, I thought it was more beautiful. Good amount of detergent that comes out. The sensor turns off when it goes long without using, then just turn it on again. The height of the hand that the sensor understands whether it is to come out too much or too little detergent. I recommend the purchase.
it works very well as explained. strongly recommend.
Very happy with this detergent it’s very good and beautiful
The order arrived ahead of time-it's great. Packed very well. The dispenser itself corresponds to the description. The dosage is good. Charging quickly. Cool stuff. Recommend!! Thank you seller 5 +++
Arrived safe and sound. Looks great and the volume of detergent is just right. Very happy.
The delivery arrived very slowly. The product looks good It's four AA batteries. I put the cleaning agent without dilution as if I couldn't control the amount. Power side anxiety comes in If you press the power button and look at the top of the washing powder, the red light will light up. You have to.
Received this unit today. Looks great, checked how it works, everything is fine, how long I will see it in the future, but for now everything is working. Satisfied with the purchase.
So far it has arrived whole and is loading. I will comment on the results in due course.
Big ~ ~ ~ It's rewarding. I didn't want to pump out the washing machine with wet hands. Ecomfortably when boating.